Safety Protocols

We continue to work to ensure the safety of our clients, our patients, and our team by adhering to the following:

  • Upon arrival, you may either call us or come in with your pet to check in for your appointment, unless specific instructions have been provided to you for alternate arrival arrangements.
  • Should you wish, please feel free to mask, however, at this time we do not mandate masking within the clinic
  • If you would prefer curb-side service, we can accommodate that for any patient
  • It is requested that the number of humans coming in with the patient is limited, if possible, to ensure that we can adequately maintain physical distancing within the confines of the exam rooms. Alternate arrangements can be made if this is not possible. Please ask when you make your appointment.

If you are feeling unwell prior to your scheduled appointment, please call 780-542-2144 with as much notice as possible to reschedule.

Important News for Our Clients

Updated August 2022

If calling into the clinic to request a new prescription or refill, please allow for 24 hours from the time of the call to pick up. If your pet is not a current patient at our clinic, an official prescription will be required from your usual prescribing clinic. Please have it emailed to info@rockyrapidsvetclinic.com and allow a minimum of 24 hours from the time the email is received for the prescription to be ready.

Beginning October 1, 2022, there will be a $75.00 charge for no-shows. We respect your time and appreciate your business, thus want to be sure that we are available for our clients for all their needs, including urgent requests. Details of how this fee will be billed to you will be available on our website soon.

Beginning September 1, 2022, our Emergency/After Hours Calls will be professionally triaged by Animal Health Link. You will be immediately connected to a qualified Registered Veterinary Technician who will assess the best treatment approach to your large or small animal’s condition.

Companion Animals

We take great pride in providing quality care to your cats and dogs and doing our part to nurture the human-animal bond. We understand that these fuzzy critters have an important role to play in your homes, and strive to provide our best services and information to each pet and owner that comes into the clinic.

Companion Animal Services

Anesthesia & Patient Monitoring – Click here to learn more
Medical Services – Click here to learn more
Nutritional Services – Click here to learn more
Pet Supplies – Click here to learn more
Preventive Care – Click here to learn more
Surgery – Click here to learn more
Wellness & Vaccinations – Click here to learn more
Specialist Referrals – Click here to learn more

Have questions?

We're here to help. Please complete the form below and a member of our team will get back to you as quickly as possible. If this is an emergency situation, please call us at 780-542-2144.