Food Order Request Form
IMPORTANT: Food orders are not confirmed until you have received notification. A staff member will contact you by phone or email.
We continue to work to ensure the safety of our clients, our patients, and our team by adhering to the following:
If you are feeling unwell prior to your scheduled appointment, please call 780-542-2144 with as much notice as possible to reschedule.
Updated August 2022
If calling into the clinic to request a new prescription or refill, please allow for 24 hours from the time of the call to pick up. If your pet is not a current patient at our clinic, an official prescription will be required from your usual prescribing clinic. Please have it emailed to info@rockyrapidsvetclinic.com and allow a minimum of 24 hours from the time the email is received for the prescription to be ready.
Beginning October 1, 2022, there will be a $75.00 charge for no-shows. We respect your time and appreciate your business, thus want to be sure that we are available for our clients for all their needs, including urgent requests. Details of how this fee will be billed to you will be available on our website soon.
Beginning September 1, 2022, our Emergency/After Hours Calls will be professionally triaged by Animal Health Link. You will be immediately connected to a qualified Registered Veterinary Technician who will assess the best treatment approach to your large or small animal’s condition.
IMPORTANT: Food orders are not confirmed until you have received notification. A staff member will contact you by phone or email.